Most people feel their neck loosen and the ache ease during their very first 15 minutes. Warmth relaxes the muscles, massage works the knots, and the cradle gives your neck a gentle stretch. And if it doesn't help you, you're covered by our 365-night Relief or Refund guarantee.

Many customers notice relief on the first evening. Using it daily for two weeks is when most people say the stiffness stops coming back as quickly.

Lie on your back on a bed, sofa or mat. Rest your neck in the curved cradle, switch on warmth and massage, and relax for 15 minutes. It switches itself off automatically.

Yes. It's designed for a daily 15-minute session. Start with 5–10 minutes for the first few days while your neck gets used to the stretch.

It uses gentle, regulated warmth with automatic shut-off and adjustable massage, so you stay in control. If you have a spinal condition, a recent injury, are pregnant, or have a pacemaker, please check with your doctor first.

Yes. Charge it with the included USB-C cable and use it anywhere: in bed, on the sofa, or while travelling.

The Arc is made for 15-minute relief sessions. For sleeping, pair it with the Atlarest Sleep pillow, which keeps your neck supported all night.

Orders ship within 24–48 hours with free US shipping and usually arrive in 8–12 business days. You'll get a tracking link by email as soon as it ships.

Email support@atlarest.com within 365 nights of delivery and we'll arrange your refund. If your Arc arrives damaged, send us a photo and we'll replace it free.